Title:                    Claims & Risk Manager

Position:             Full-time Salaried/Exempt

Reports to:         General Counsel

Division:             River

Location:            Paducah, KY


Principal Responsibilities:

·         Manage and provide supervisory guidance to the assigned claims unit(s).

·         Responsible for claims management of cases assigned to unit.

·         Analyze claims, pay benefits and settle claims within designated dollar authority level.

·         Maximize utilization of medical claims’ cost containment programs.

·         Prepare cases in litigation and coordinate with legal counsel as needed.

·         Communicate with underwriters, injured workers, etc. in a professional and timely manner.

·         Assist in preparation of claim status reports and policyholder reviews. 

·         Assist with management of insurance policies and certificates of insurance.

·         Work closely with Accounting on claim accruals and insurance premium adjustments.

·         Work effectively and closely with Operations, Boat & Barge Logistics and other Shared Services departments. 

·         Other duties as assigned.



  • Bachelor’s Degree required.
  • Minimum 2-4 years’ experience in risk management and/or other related field.
  • Knowledge of Jones Act regulations preferred.
  • Excellent communication (oral and written), interpersonal, and customer service skills required.
  • Strong computer skills with proficiency in Microsoft Office (i.e., Excel, Word, etc.)
  • Strong time management, negotiation, and organizational skills required. 
  • Must be analytical, detail oriented, flexible, team player, etc.
  • Accounting or Finance experience preferred. 
  • Previous supervisory experience preferred.