Title:                    Claims Coordinator
Position:             Full-time/Hourly Non-Exempt
Reports to:         Claims & Risk Manager
Division:              River
Location:             Paducah, KY

Principal Responsibilities:

  • Review and process claim submissions for property, injury, and other damage.
  • Communicate with injured workers and medical providers.
  • Work closely with other departments, customers, and third parties, etc. in a professional and timely manner.
  • Coordinate invoice review, surveys, medical visits, and related claims’ documentation.
  • Provide assistance in preparation of status reports and policyholder claim reviews. 
  • Prepare claims and insurance related reports for submission/processing.
  • Organize and work with detailed records using IT systems to enter, search and retrieve data.
  • Document, review, update, and scan claim related documents and information.
  • Provide customer service and assist Claims & Risk Manager.
  • Perform other duties as assigned.


  • Bachelor’s degree preferred or equivalent business experience.
  • Minimum 1-3 years’ experience handling claims preferred.
  • General knowledge of property claims and the Jones Act preferred.
  • Excellent communication skills, both oral and written. 
  • High-level proficiency in Microsoft Office, including Word and Excel.
  • Good time management and organizational skills required.
  • Accuracy and attention to detail are essential.
  • Strong skills in database management and recordkeeping required.

Marquette offers a competitive pay, health, dental and vision insurance, 401k match, bonus plan, company paid life insurance, short and long-term disability and other incentives.

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