Title:                    Front Desk / Recruiting Assistant
Position:             Full-time/Hourly Non-Exempt
Reports to:         Senior Recruiter
Division:             Gulf-Inland
Location:            St. Rose, LA

About Marquette:
Headquartered in Paducah, Kentucky and founded in 1978, Marquette is a leading provider of inland marine transportation services. Our Company operates over 130 towboats on the Mississippi River System, Gulf-Intracoastal Waterway, and near-shore coastwise market. In addition, the Company controls over 1,000 dry cargo barges. The Company has additional offices in St Rose, LA, Lockport, LA and La Porte, TX. With over 1,500 vessel and shore-based employees, Marquette is the largest provider of independent towing services within the inland waterways. We are the only fully integrated fleet in the industry that can do what we do. 

About the Role: 
We are seeking a dedicated and organized Front Desk/Recruiting Assistant to join our team. In this role, you will be responsible for a variety of tasks aimed at ensuring the smooth functioning of our office, with primary focus on recruiting related duties supporting the talent acquisition team. Your primary responsibility is to ensure a seamless and positive experience for both candidates and hiring managers. You will conduct initial candidate assessments, coordinate interviews, and extend offer letters to successful candidates. Additionally, you will play a crucial role in accurate recordkeeping and providing excellent customer service to all employees. This position also involves supporting our front desk operations and general admin functions.

Principal Responsibilities:
  • Answer incoming phone calls, appropriately direct calls, and assist callers with general inquiries.
  • When applicable, greet visitors to the office and ensure they are directed to their appropriate appointments.
  • Sort and deliver all incoming mail and post outgoing mail and packages.
  • Process employment verifications, rehire eligibility requests, and sea time letters as needed.
  • Conduct pre-screening assessments of candidates to evaluate their qualifications, skills, and cultural fit for the organization based on company guidelines.
  • Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and timely process.
  • Communicate interview details to candidates, including interview schedules, processes, and necessary preparation information.
  • Provide exceptional candidate experience throughout the recruitment process, ensuring candidates are well-informed and prepared for interviews.
  • Address candidate inquiries promptly and professionally, delivering a positive impression of the company.
  • Extend formal offer letters to successful candidates, outlining terms and conditions of employment, and relevant policies.
  • Prepare selected candidates for the next steps in the hiring process.
  • Maintain confidentiality of sensitive information.
  • Provide a high level of customer service to all employees.
  • Other duties as assigned.

  • Two (2) or more years of recruiting, screening, and vetting preferred.
  • Ability to thrive in a fast-paced environment, managing multiple tasks and priorities effectively.
  • Excellent interpersonal/communication skills, both oral and written.
  • Proficient in Microsoft Office.
  • Accurate and detail oriented.
  • Self-motivated, with excellent communication skills and a high level of integrity.
  • World class customer service skills.
  • Dependability, punctuality & professionalism are necessary.
  • High level of integrity, ensuring confidentiality and professionalism in handling sensitive candidate information.
  • Collaborative attitude, willing to work closely with team members to achieve common goals.
  • Strong organizational skills and attention to detail, ensuring accuracy and efficiency in the recruitment process.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Marquette offers competitive pay, health, dental & vision insurance, 401K plan with company match, bonus plan, company paid life insurance, short- & long-term disability, flexible spending account, critical illness, accident insurance, and other incentives!