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Title:                     2025 Summer Intern - IT
Position:              Hourly/Non-Exempt
Reports To:         IT Services Manager
Location:             Paducah, KY
 
About Marquette:
Headquartered in Paducah, KY and founded in 1978, Marquette is a leading provider of inland marine transportation services. Our Company operates over 130 towboats and tugboats on the Mississippi River System, Gulf-Intracoastal Waterway, and near-shore coastwise market.  With additional offices in New Orleans, LA, Larose, LA and Houston, TX. and approximately 1,500 vessel and shore-based employees, Marquette is the largest provider of independent towing services within the inland waterways.
 
About Marquette IT:
Marquette has implemented a hybrid internal and outsourced IT solution which leverages the best of a small personal, internal IT team with the flexibility, resources and wider breadth of skillsets provided by IT specialty vendors. We currently support multiple networks, over 1,000 IT CIs/devices, 250 direct users and 1,200 indirect users. We directly work with over 85 software/IT service products and vendors.
 
Principal Responsibilities:
Marquette’s 2025 IT internship is a cross-functional opportunity with a focus on project work, but also offers a chance to gain insight into every level of support, implementation, and service delivery provided by the IT department:

• Prepare for the integration of new business applications by documenting processes and collecting requirements.
• Participate in the design, planning, implementation, and training of end-users on new systems.
• Install and configure next-generation networking and communications devices onboard vessels.
• Research, troubleshoot, and resolve technical issues for our office-based and vessel-based employees using a ticketing system and RMM software.
• Learn about current security trends and implement best practices for keeping company employees and data secure in an enterprise environment.
• Contribute to the behind-the-scenes work that makes us successful – documenting common issues and resolutions in a knowledge base, maintaining accurate inventory, and performing preventative maintenance on IT equipment.
• Other duties as assigned.

 
Qualifications:

• Currently seeking an Associate’s or Bachelor’s degree in IT or a related field.
• A positive, customer-focused mindset and a passion for hands-on learning.
• Must have a valid Driver’s license and excellent driving record.
• Strong communication skills (written and verbal) and ability to collaborate in a team environment.
• Competency with computers, operating systems, and common software.
• Willingness to travel to and board vessels as needed.

 
Why Join Us?

• Become part of a cornerstone industry in our region and learn about what makes the maritime industry unique.
• Experience how an IT department supports an enterprise-level environment using management tools and standard operating procedures with a group of technical professionals.
• Networking opportunities throughout the Company and with other summer interns.
• Inclusive and diverse culture.

 
This is a paid summer internship opportunity located onsite at the corporate headquarters in Paducah, KY.