Title:                    Crew Dispatch Manager
Position:             Full-time Salaried/Exempt
Reports To:        VP of Operations
Division:             Offshore
Location:            Lockport, LA
Principal Responsibilities:
  • Embrace and monitor key performance indicators and metrics driving accountability for crew utilization, travel, performance metrics, retention, and other key metrics.
  • Responsible for crew dispatch and travel ensuring vessels are effectively staffed.
  • Keep abreast of relevant maritime rules and regulations pertaining to licenses, STCW requirements, updated revisions and all training requirements.
  • Guiding crew performance management and employee coaching and corrective action for vessel employees.
  • Responsible for crew travel budget, driving continuous improvement.
  • Coach and develop crew to improve their skills and support their professional growth. 
  • Responsible for maintaining and auditing crew training documentation.
  • Conduct new hire orientation for vessel employees.
  • Perform on-call rotation ensuring coverage over holidays and weekends.
  • Other duties as assigned.
  • Experience in maritime crew management preferred.  
  • Associate Degree in Management or related field preferred.
  • Data analysis and metrics competencies with ability to interpret, apply, and adapt to findings.
  • Highly adaptive to changes in process due to improvements in technology.
  • Strong communication, interpersonal skills and team building skills.
  • Must be proficient in Microsoft Office.