Title:                    Claims & Risk Manager
Position:             Full-time Salaried/Exempt
Reports to:         General Counsel
Division:             River
Location:            Paducah, KY
Principal Responsibilities:

  • Manage and provide supervisory guidance to the assigned claims unit(s).
  • Responsible for claims management of cases assigned to unit.
  • Analyze claims, pay benefits and settle claims within designated dollar authority level.
  • Maximize utilization of medical claims’ cost containment programs.
  • Prepare cases in litigation and coordinate with legal counsel as needed.
  • Communicate with underwriters, injured workers, etc. in a professional and timely manner.
  • Assist in preparation of claim status reports and policyholder reviews. 
  • Assist with management of insurance policies and certificates of insurance.
  • Work closely with Accounting on claim accruals and insurance premium adjustments.
  • Work effectively and closely with Operations, Boat & Barge Logistics and other Shared Services departments. 
  • Implementation of new claims’ software.
  • Other duties as assigned.


  • Bachelor’s Degree preferred.
  • Prior experience in risk management and/or other related field preferred.
  • Knowledge of Jones Act regulations preferred.
  • Excellent communication (oral and written), interpersonal, and customer service skills required.
  • Strong computer skills with proficiency in Microsoft Office (i.e., Excel, Word, etc.)
  • Strong time management, negotiation, and organizational skills required. 
  • Must be analytical, detail oriented, flexible, team player, etc.
  • Accounting or Finance experience preferred. 
  • Previous supervisory experience preferred.


Apply Now